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Cookie Policy

How we use cookies and tracking technologies

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  • What Are Cookies
  • Types of Cookies
  • How We Use Cookies
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Last Updated: December 15, 2024

Manage Your Preferences

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies contain information about your browsing activity and preferences, which helps websites remember your settings and improve functionality. They do not typically contain personal information that directly identifies you, but they may contain unique identifiers.

Cookie Types Overview

We use both first-party cookies (set by our website) and third-party cookies (set by external services) to enhance your browsing experience and analyze website performance.

2. Types of Cookies We Use

2.1 Essential Cookies

Required

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as filling out forms or setting privacy preferences.

Examples of Essential Cookies:

  • Session cookies: Maintain your session while browsing
  • Security cookies: Protect against fraud and unauthorized access
  • Functional cookies: Remember your language and region preferences
  • Form cookies: Store information entered in contact forms

2.2 Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Analytics Information Collected:

  • Number of visitors and page views
  • Time spent on different pages
  • Traffic sources (search engines, social media, direct visits)
  • Device and browser information
  • User journey patterns and popular content

2.3 Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or our advertising partners.

Marketing Cookie Functions:

  • Display personalized property recommendations
  • Track newsletter sign-ups and campaign effectiveness
  • Provide relevant content based on your interests
  • Measure advertising performance and ROI

2.4 Preference Cookies

Optional

These cookies allow our website to remember choices you make and provide enhanced, more personalized features.

Preference Features:

  • Remember your property search criteria
  • Store your preferred communication methods
  • Maintain your accessibility settings
  • Remember your cookie preferences

3. How We Use Cookies

3.1 Website Functionality

  • Navigation: Improve site navigation and user experience
  • Forms: Remember information entered in contact and inquiry forms
  • Preferences: Store your settings and preferences across sessions
  • Security: Protect against spam, fraud, and unauthorized access

3.2 Performance Analysis

  • Traffic Analysis: Understand how visitors use our website
  • Error Tracking: Identify and fix technical issues
  • Load Testing: Optimize website performance and speed
  • Content Optimization: Determine which content is most valuable to users

3.3 Service Improvement

  • User Experience: Enhance website design and functionality
  • Content Personalization: Provide relevant property recommendations
  • Feature Development: Develop new features based on user behavior
  • Customer Support: Improve our support services and resources

4. Third-Party Cookies and Services

4.1 Third-Party Services We Use

Google Analytics

Purpose: Website analytics and performance tracking

Data Collected: Anonymous usage statistics, traffic sources, user behavior

Privacy Policy: Google Privacy Policy

Website Analytics

Purpose: Monitor website performance and user engagement

Data Collected: Page views, session duration, bounce rates

Retention: Data retained for 24 months

Social Media Integration

Purpose: Enable social media sharing and integration

Platforms: Facebook, LinkedIn, Instagram, YouTube

Note: These services may set their own cookies when you interact with social media features

4.2 Managing Third-Party Cookies

We do not control third-party cookies. You can manage these through:

  • Our cookie consent banner
  • Your browser settings
  • Third-party privacy settings (e.g., Google Ad Settings)
  • Industry opt-out tools like Network Advertising Initiative

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with the following options:

  • Accept All: Consent to all cookie categories
  • Necessary Only: Only essential cookies will be used
  • Custom Settings: Choose specific cookie categories

5.2 Updating Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" button on this page
  • Clearing your browser cookies (this will reset all preferences)
  • Using your browser's privacy settings
  • Contacting us directly

Quick Cookie Controls

6. Your Choices and Rights

6.1 Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Browser-Specific Guides:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Internet Explorer

6.2 Impact of Disabling Cookies

Important Notice

Disabling certain cookies may impact your experience on our website. Some features may not work properly, and you may need to re-enter information on subsequent visits.

6.3 Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for how to respond to these signals. We are monitoring developments in this area and may update our practices accordingly.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:

  • We will update the "Last Updated" date
  • We will notify users through our website or email
  • We may request renewed consent for new cookie categories

8. Contact Us About Cookies

If you have questions about our use of cookies or this policy, please contact us:

Email

Privacy questions: [email protected]

General inquiries: [email protected]

Phone

+65 6221 8888 (Monday - Friday, 9 AM - 6 PM)

Address

Strutangul Property Consultancy Pte Ltd
1 Raffles Place, #20-61
One Raffles Place
Singapore 048616

Response Time

We will respond to cookie-related inquiries within 3 business days and provide solutions within 7 business days when possible.

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Contact Info

1 Raffles Place, #20-61
One Raffles Place, Singapore 048616

+65 6221 8888

[email protected]

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